Shipping & Delivery
We offer high quality furniture at the most competitive prices and free shipping on all orders. Prior to delivery, we thoroughly inspect all furniture to ensure it is in perfect condition. If you choose to pick up your order, we recommend that you carefully inspect the product before signing for it.
Our priority is to ensure that you enjoy a pleasant shopping experience, and to that end we offer simple and affordable shipping options to all major destinations within the continental United States. Please note that we only ship to the major US territories, excluding Hawaii, Alaska and Puerto Rico. Learn more about our shipping and delivery options and choose the method that's right for you:
Shipping Rates :
Standard Shipping Cost Of All Products:
Standard shipping on all products includes free curbside delivery.
Tracking and Delivery:
Your order will be shipped via LTL freight carrier and will be left curbside at the end of the driveway. The LTL freight carrier may contact you to schedule a delivery appointment. Please be present to receive your order and carry it from the curb to the inside of your home or business, it is the customer's responsibility.
We are committed to sending you Trends Sofa pieces as quickly as possible, but we will never compromise on craftsmanship. Please understand that all of our products are customized and will not be taken off the shelf at will. If you need to accommodate a visiting guest, let us know and we will do our best to assist. The most accurate manufacturing time estimate will be noted in your order confirmation email.
All orders typically leave the warehouse within 2 business days(IF IN STOCK). Typically, all non-pre-sale orders depart our warehouse within 2 business days. we understand your need for precise information. Here's the breakdown: Barring unforeseen natural events like earthquakes or snowstorms, a standard parcel shipment should typically take approximately 3-5 business days (or 7-10 business days, or 10-15 business days, depending on the nearest warehouse to your delivery address). Your satisfaction is our priority, and we appreciate your patience as we work to ensure your order reaches you in a timely manner. Shipping times vary depending on the type of shipment and destination.
You can check your order history and the status of the orders you have placed at any time by logging into your account. Immediately after your order ships, we will send you a confirmation email with tracking and carrier information. You may also choose to receive updates via text message on your cell phone.
Shipping Address Changes:
If you need to change your address after placing your order, please contact us as soon as possible to ensure that we are able to correct the information in time for shipment. Once a shipment has been shipped, rerouting becomes more difficult. We will do our best to assist you, but you may be liable for additional costs.
Receive your order:
Please inspect your package as soon as it arrives to ensure that no damage was caused during shipping. We prevent this from happening by professionally packing, but we have no control over what happens between our door and yours. If any damage occurs to your Trends Sofa product within 48 hours of delivery, please contact us immediately.
If you intend to return your product, please use the original packaging (including filler material). Please note that the original packaging must be provided within the 30 day return period. Returns beyond 30 days may incur an additional charge which will be deducted from your refund.
Damage or Defects:
If your Trends Sofa product is damaged in any way, please take a picture and send it to us and we will take care of it properly.
If you find that your order is missing parts, please contact us as soon as possible and we will get you the parts you need as soon as possible.
We strive to ensure that your shopping experience is enjoyable and hassle-free, and we hope you are satisfied with your Trends Sofa product. If you have any questions or need assistance, please feel free to contact us.